Refund policy

We accept returns. Unopened items can be returned in their original packaging and within 30 days of purchase - with receipt or proof of purchase. If 30 days or more have passed since purchase, we cannot offer a refund or exchange.

Upon receipt of the returned item, we will examine it and let you know by email within a reasonable time whether you are entitled to a return. If you are entitled to a return, we will refund the purchase price and an amount will automatically be refunded to the original payment method. Please note that sale items cannot be returned.

Please contact us at: https://shop.lowlander-beer.com/pages/contact to register your return and inform us of your request.